Privacy Policy
Effective Date: March 30, 2023
Introduction
At Kewiss Ride, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our ride-hailing services. By using our app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide you with a seamless ride experience:
- Account Information: Your name, email address, phone number, and password.
- Payment Information: Your credit or debit card number, expiration date, and security code when you make a payment.
- Trip Information: Details about your trips, including pickup and drop-off locations, date and time, and payment information.
- Location Information: Your real-time location while using our Services, including your GPS coordinates.
- Device Information: Information about your device, such as your device type, operating system, and unique device identifier.
- Communication Information: Information about your interactions with our customer support, including your messages and call recordings.
Information We Collect
We collect information from you when you:
- Create an account.
- Request a ride.
- Use our Services.
- Contact our customer support.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide our Services, including matching you with drivers and processing payments.
- To communicate with you about your account, trips, and our Services.
- To improve our Services, including developing new features and improving existing ones.
- To analyze your use of our Services to understand your preferences and provide personalized recommendations.
- To comply with legal requirements, such as reporting accidents or responding to law enforcement requests.
Disclosure of Your Information
We may disclose your personal information to:
- Our service providers, such as payment processors, mapping services, and background check providers.
- Our affiliates.
- Law enforcement or regulatory authorities if required by law.
Your Rights
You may have the following rights regarding your personal information:
- Access to your personal information.
- Rectification of your personal information.
- Erasure of your personal information.
- Restriction of processing of your personal information.
- Objection to processing of your personal information.
- Data portability.
To exercise your rights, please contact us using the information provided below.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there may be risks associated with the transmission of your personal information over the internet.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our Services. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information through our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: hello@kewiss.com
- Phone: +234 907 060 4413